Thank you for shopping with Digital Services! We want you to love your purchase, but if something isn’t right, we’re here to help.
Returns
Our return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return:
- Your item must be unused and in the same condition that you received it.
- It must also be in the original packaging.
- A receipt or proof of purchase is required.
Non-returnable items include:
- Gift cards
- Downloadable software products
- Some health and personal care items
Refunds
Once your return is received and inspected, we’ll email you to let you know we’ve received your returned item and whether your refund is approved.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a few days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at https://printercrew.com/contact-us/
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, us at https://printercrew.com/contact-us/ and send your item to:
[New York, NY 10001, United States]
Shipping Returns
To return your product, please mail it to:
[New York, NY 10001, United States]
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.